Refund policy

Return & Refund Policy

At Warmscarf, customer satisfaction is important. If you are not satisfied with your purchase, we offer a 30-day free return and refund policy.

Return Eligibility

To be eligible for a return:

  • The return request must be made within 30 days of delivery

  • The item must be unused and in its original condition

  • Products should be returned with original packaging when possible

  • Proof of purchase must be provided

Some items may be excluded from returns due to hygiene or safety regulations depending on the product category.

Free Return Policy

Warmscarf provides free return and refund support within the 30-day return window, allowing customers to shop with confidence.

Customers should contact our support team before sending any items back to receive return instructions.

Refund Processing

Once the returned item is received and inspected, we will notify you regarding the approval of the refund.

If approved:

  • Refunds will be issued to the original payment method

  • Processing typically takes 5–10 business days, depending on your payment provider

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible so our team can arrange a replacement or refund.